Trouble Shooting

  1. if you encounter problems during the tool is running: please send us the log or attach it in the Email!
  2. If the tool crashes right at the beginning do following: open the windows cmd type "lodctr /r:EmpAdminHelper.exe" in the directory you have the EmpAdminHelper.exe and hit enter (registers new performance counter names and explain text for a server or device driver, and saves and restores counter settings and Explain text)
  3. When you get a virus warning or anything like that: it is a FALSE warning. The explanation:

its a "false" detect. Well half at least. Malware and Viruses often try to hide their signature and code to fool or hide from Anti Virus programs. Therefore Confusers are used, who just make it harder to reengineer software.

Sadly as small developers such Confuser Programs are necessary to protect your code. Therefore under certain circumstances the Anti Virus Programs detect them as warnings, depending on the functions and degree you use to protect your software.

For example see this post: the last post. Confuser is one of those protection programs for developers.

You can also read the definition of the Virus by your AntiVirus software. As you see they are only flagged for hiding the code. There is nothing harmful, its just to protect code from being changed or reengineered.